Sales Coordinator - EdTech - Work From Home

Company Overview

• Company Name: BYJU'S (Think & Learn Pvt. Ltd.)
• Industry: EdTech / Online Education
• Company Size: 10,000+ employees
• Website: www.byjus.com

BYJU'S runs one of the biggest online learning platforms in India. Millions of students from school kids to MBA aspirants use it daily. The sales team here is large, fast-moving, and always expanding. This opening is for someone to handle coordination work from home, full-time.

Job Description

The sales team at BYJU'S moves fast. Leads come in from multiple channels, field executives are spread across cities, and keeping everything tracked and updated is a real job in itself, that's where this role comes in.

We need someone who can sit on top of the CRM, make sure lead data is clean and updated, follow up where needed, and send weekly reports to the Regional Manager. A lot of this is coordination work, between the field team, the ops desk, and sometimes directly with families who have inquired about programs.

No cold calling involved. Leads are already in the system. The job is to make sure they move through the pipeline properly and nothing falls through the cracks.

Work is fully remote. Hours are standard IST. The team communicates over Slack and Google Meet, fairly responsive, not the kind of setup where you're left figuring things out alone.

Freshers tend to struggle here. Someone with even one year of sales ops or inside sales experience will find it much more manageable.

Responsibilities:

• Keep CRM data updated daily: lead status, follow-up dates, remarks
• Coordinate with field sales executives and the central ops team
• Track where leads are dropping off and flag it to the manager
• Prepare weekly MIS reports: conversions, pipeline status, pending follow-ups
• Help with onboarding once a student enrolls, system entries, and confirmation emails
• Handle basic queries from the leads that come in via email or chat

Skills Required:

• Hands-on experience with Zoho CRM or Salesforce
• Excel: comfortable with filters, basic formulas, and pivot tables
• Written English should be clear and professional
• Must be able to manage one's own schedule without daily reminders

Requirements:

• Any graduate in any field
• 50% aggregate minimum preferred

Experience Requirements:

• Level: 1–2 years
• Preferred Background: Inside sales, sales operations, or EdTech environment

Work Details:

• Employment Type: Full-Time
• Work Hours: Monday to Saturday, 9:30 AM – 6:30 PM IST
• Timezone: IST
• Reporting To: Regional Sales Manager

Tools & Platforms

• Zoho CRM / Salesforce
• Google Sheets / MS Excel
• Slack, Google Meet

Salary:

• Range: ₹18,000 – ₹26,000 per month
• Type: Fixed + Incentives

Hiring Process:

• Round 1: Resume Screening
• Round 2: Online Assessment
• Round 3: Video Interview with Sales Manager